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In our rapidly advancing technological landscape, cyber security has emerged as a paramount concern for businesses and individuals alike. At Vertex, we acknowledge that cyber security threats are arguably the largest external threat to the productivity enabled by technology. This threat extends to both our internal operations and the solutions we provide to our clients.

The Growing Threat of Cyber Criminality

Cyber criminality, excluding state-sponsored activity, is a multi-trillion dollar industry globally. The sheer scale of this threat has necessitated that Vertex partner with the world’s leading cloud service providers—commonly known as the cloud “super-majors.” These entities, with their extensive resources, are well-equipped to combat this pervasive global risk.

Vertex’s Commitment to Cyber Security

Vertex promptly transitioned internal operations to cloud service providers known for their high standards in cyber security resilience and global certifications. For our messaging and collaboration tools, we selected Google Workspace, which adheres to rigorous security and privacy standards, including:

  • ISO/IEC 27001 (Information Security Management)
  • ISO/IEC 27017 (Cloud Security)
  • ISO/IEC 27018 (Cloud Privacy)
  • ISO/IEC 27701 (Privacy)
  • SOC 2 and SOC 3 reports

These measures ensure our internal operations, including personal devices, are secured with encryption at rest and multi-factor authentication. In addition to Google Workspace, we leverage other cloud super-majors like Amazon Web Services (AWS) and Microsoft Azure. For example, our medical payment switching services are hosted on AWS to align with the highest technology and security standards.

Why Hospitals Are Prime Targets

Healthcare organizations, including hospitals, are prime targets for cyber attacks due to the sensitive nature of the data they handle. Patient records contain a wealth of personal information that is highly valuable on the black market. The UK’s healthcare sector has seen a significant increase in cyber attacks, underlining the urgent need for robust cyber security measures.

Zero Trust Architecture: The Gold Standard

In 2021, we rearchitected our PRISM RIS Radiology software to comply with Zero Trust architecture standards, which are considered the gold standard in IT security. Zero Trust architectures ensure that all IT services are delivered with the utmost security, with data encrypted both at rest and in transit.

Ensuring Compliance and Safety

At Vertex, we take cyber security extremely seriously to protect our business and our clients’ data. We are committed to complying with all medical security requirements, recognizing the sensitivity of medical data. This includes adherence to the HITECH legislation in the USA, among other standards.

Cyber Essentials Certification

Our dedication to cyber security is further demonstrated by our Cyber Essentials certification. This certification is part of our broader strategy to ensure that our clients’ data remains secure and private, helping to mitigate the increasing cyber security challenges faced by healthcare providers today.

In today’s modern world, the importance of cyber security cannot be overstated, especially for healthcare software companies like Vertex. By prioritising cyber security and partnering with leading cloud service providers, we strive to safeguard our clients’ data against the ever-evolving landscape of cyber threats. Our robust stance on cyber security is not just about compliance; it’s about ensuring the safety and trust of those who rely on our solutions.

By focusing on the measures Vertex takes to ensure the security of client data and the reasons why hospitals are targeted, we acknowledge the importance of cyber security in the healthcare industry. Whilst highlighting Vertex’s proactive approach to combating these threats, providing reassurance to clients.